A Mad Mess : Community Mental Health in Crisis - Owen Whooley

A sobering assessment of the systematic failures of mental health work. The United States is in the midst of a mental health crisis that cannot be ignored. Its effects are visible in overcrowded emergency rooms, homeless encampments, and frequent encounters between police and people with serious mental illness. And yet, our attempts to support people with mental illness-from medical care to housing support to basic hygiene-seem to never take meaningful hold despite the tireless work of professionals who attempt to help people bring together the pieces of a life. The problem is not in any individual effort though; it's in the many ways these programs fail to work together. For those with serious mental illness, and those who work to ameliorate it, there is no system. There is only mess.�In A Mad Mess, sociologist Owen Whooley uncovers the exasperating barriers, bureaucratic mismatches, and threadbare resources that have made a mess of what should be a supportive system. Set in Albuquerque, New Mexico-a city whose struggles echo those of communities nationwide-the book reveals the challenges mental health workers face daily, from tedious paperwork to occasional violence. Whooley follows workers across local outpatient service organizations, specialized police mental health units, and a psychiatric emergency department. Despite mostly good intentions and sometimes heroic efforts, he shows why this important work so often ends in failure.�Written with deep sympathy and unflinching honesty, A Mad Mess�reveals how the lack of a cohesive mental health system obstructs critical care and places roadblocks before front-line mental health workers at every turn. Most critically, for those who suffer from severe mental illness, these setbacks are a constant reminder that the institutions charged with helping them have left them on their own.